Logging into Agent Console

Heedify supports sign-in to the Unify Agent Console through Microsoft 365 work accounts.

Sign in

Open the Unify sign-in page.

Select Login.

Heedify Unify sign-in page showing the Microsoft sign-in prompt and Login button.

Complete Microsoft sign-in with your work account and follow any verification prompts.

For Attendant and Elevate licenses, your browser may ask to use the microphone. If prompted, select Allow so you can make and receive calls.

Check the version

Open Preferences and select About to view the Agent Console version.

Works with: Microsoft 365, Microsoft Teams.