Entities

Organisation entities on Heedify admin portal acts as containers for configurations, you can for example create entities to present your company subsidiaries.

The main advantage behind is to scope permissions for administrators. So you can create an entity and define a user as an administrator of that entity.

Entity administrator can only read and change configuration of the same entity.

An entity has its own licenses, agents, queues and flows.

Only the default entity administrators can create, delete and update an entities.

Media are shared between all organisation entities.